{"id":21189,"date":"2025-06-03T13:32:30","date_gmt":"2025-06-03T10:32:30","guid":{"rendered":"https:\/\/ateliermodulo.fr\/?post_type=cariere&p=21189"},"modified":"2025-06-26T08:59:08","modified_gmt":"2025-06-26T05:59:08","slug":"online-sales-customer-support-030625","status":"publish","type":"cariere","link":"https:\/\/ateliermodulo.fr\/ro\/cariere\/online-sales-customer-support-030625\/","title":{"rendered":"Online sales customer support"},"content":{"rendered":"

[vc_row][vc_column][vc_single_image image=”21190″ img_size=”full” alignment=”center” css=”” css_params=””][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=”” css_params=””]<\/p>\n

ONLINE SALES CUSTOMER SUPPORT – international Clients<\/h1>\n

[\/vc_column_text][vc_column_text css=”” css_params=””]___________<\/p>\n

C\u0103ut\u0103m o persoan\u0103 care s\u0103 preia responsabilitatea complet\u0103 a v\u00e2nz\u0103rilor online \u0219i a campaniilor noastre de social media \u2013 o persoan\u0103 proactiv\u0103 \u0219i atent\u0103 la detalii, care s\u0103 ni se al\u0103ture \u00een rolul de Customer Operations & Order Management Specialist<\/strong>, fiind principalul punct de leg\u0103tur\u0103 \u00eentre comenzile clien\u021bilor \u0219i departamentele interne.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/2″][vc_column_text css=”” css_params=””]Te-ai putea potrivi perfect dac\u0103…<\/span>
\n\u2022 Vorbe\u0219ti fluent limba englez\u0103 (nivel B2\u2013C1) \u2013 este esen\u021bial;
\n\u2022 Cuno\u0219ti \u0219i o alt\u0103 limb\u0103 european\u0103 \u2013 este un avantaj important (una dintre: german\u0103, italian\u0103, francez\u0103, spaniol\u0103 sau maghiar\u0103);
\n\u2022 Comunici clar \u0219i cu \u00eencredere \u2013 at\u00e2t \u00een scris, c\u00e2t \u0219i telefonic;
\n\u2022 Te descurci bine \u00een Excel \u0219i pe platforme online; experien\u021ba cu SAP este un plus;
\n\u2022 \u00ce\u021bi asumi responsabilitatea pentru sarcinile tale \u0219i \u021bii cont de nevoile clientului;
\n\u2022 \u00cenve\u021bi rapid \u0219i te adaptezi u\u0219or \u00eentr-un mediu dinamic;
\n\u2022 Ai mai lucrat \u00een servicii pentru clien\u021bi, logistic\u0103 sau back-office \u2013 sau e\u0219ti gata s\u0103 aduci o perspectiv\u0103 nou\u0103.[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_column_text css=”” css_params=””]Descrierea jobului:<\/span>
\n\u2022 Gestionarea \u0219i procesarea comenzilor clien\u021bilor \u00een SAP;
\n\u2022 Urm\u0103rirea termenelor de livrare \u0219i coordonarea cu echipele de produc\u021bie \u0219i logistic\u0103;
\n\u2022 Actualizarea statusului comenzilor pe diferite platforme (site web, marketplace-uri);
\n\u2022 Contactarea clien\u021bilor prin telefon, e-mail sau chat pentru suport \u0219i follow-up;
\n\u2022 Emiterea \u0219i verificarea facturilor \u0219i documentelor de livrare;
\n\u2022 Colaborarea cu alte departamente pentru rezolvarea problemelor de livrare (\u00eent\u00e2rzieri, erori de adres\u0103 etc.);
\n\u2022 Gestionarea reclama\u021biilor \u00eentr-un mod profesionist \u0219i constructiv, la timp;
\n\u2022 Participarea la inventarele lunare \u0219i recep\u021bia de produse;
\n\u2022 Sus\u021binerea reprogram\u0103rii comenzilor sau retururilor, c\u00e2nd este nevoie;
\n\u2022 \u00centocmirea de rapoarte periodice de v\u00e2nz\u0103ri \u0219i logistic\u0103.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=”” css_params=””]Ce oferim:<\/span>
\n\u2022 Salariu corelat cu experien\u021ba \u0219i poten\u021bialul t\u0103u de cre\u0219tere;
\n\u2022 Sistem de bonusuri pe baz\u0103 de obiective \u0219i performan\u021b\u0103;
\n\u2022 Program flexibil \u0219i posibilitatea de a lucra remote;[\/vc_column_text][vc_column_text css=”” css_params=””]Locatie: <\/span>
\nTurda + Remote[\/vc_column_text][vc_column_text css=”” css_params=””]Posturi disponibile: <\/span>1<\/strong><\/p>\n

Anun\u021b dezactivat<\/span> – perioada de recrutare: 03 iunie 2025 - 01 iulie 2025<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1750160461370{padding-top: 20px !important;padding-bottom: 20px !important;background-color: #e5e5e5 !important;border-radius: 4px !important;}” conditional_render=”%5B%7B%22value_role%22%3A%22administrator%22%7D%5D” css_params=””][vc_column][vc_row_inner][vc_column_inner][vc_column_text css=”” css_params=””]<\/p>\n

INTR\u0102 \u00ceN CONTACT CU NOI<\/h3>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=”1\/3″]

<\/i><\/div><\/div>

Telefon<\/h3><\/div>
0790055437<\/a><\/div> <\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]
<\/i><\/div><\/div>

Adresa<\/h3><\/div>
Strada 22 Decembrie 1989, Nr. 29,
\nTurda, 401113, Cluj<\/a><\/div> <\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]
<\/i><\/div><\/div>

E-mail<\/h3><\/div>
hr@modulo.fr<\/a><\/div> <\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_single_image image=”21190″ img_size=”full” alignment=”center” css=”” css_params=””][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=”” css_params=””] ONLINE SALES CUSTOMER SUPPORT – international Clients [\/vc_column_text][vc_column_text css=”” css_params=””]___________ C\u0103ut\u0103m o persoan\u0103 care s\u0103 preia responsabilitatea complet\u0103 a v\u00e2nz\u0103rilor online \u0219i a campaniilor noastre de social media \u2013 o persoan\u0103 proactiv\u0103 \u0219i atent\u0103 la detalii, care s\u0103 ni se al\u0103ture \u00een rolul de Customer Operations & […]<\/p>\n","protected":false},"featured_media":21192,"template":"","meta":[],"class_list":["post-21189","cariere","type-cariere","status-publish","has-post-thumbnail","hentry"],"yoast_head":"Online sales customer support | AtelierModulo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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